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03 / Core Product
Conversation AI
AI conversations across your website chat widget, SMS and email.
Web Chat
SMS
Email
Follow-Up
Product overview
What Conversation AI is built to do.
<p>Keep customer conversations moving across channels without losing context. Conversation AI answers approved questions, captures intent, and routes every lead to the right next step.</p>
Core capabilities
Included in the product workflow.
✓
Website chat widget
✓
SMS conversations and follow-up
✓
Email responses and routing
✓
Approved FAQ answers
✓
Lead capture and qualification
✓
Booking and handoff paths
✓
CRM-connected conversation history
Next step
See how Conversation AI fits your customer journey.
We can map the product around your channels, team, CRM, booking process and escalation rules.
Contact us